Billing & Insurance Specialist / Practice Operations
Drive seamless insurance verification, behavioral health claims management, and provider credentialing for our growing Colorado mental health practice.
Position Overview
Mental Health Minds is seeking a detail-oriented, experienced Billing & Insurance Specialist / Practice Operations Contractor based in Colorado to join our team on a hybrid independent contract (1099) basis. You will oversee end-to-end behavioral health revenue cycle operations—including real-time insurance eligibility verification, electronic claims submission, denial resolution, provider credentialing, and compassionate patient billing support across commercial payers (Cigna, Aetna, Anthem BCBS, United Healthcare) and Colorado Medicaid.
Key Billing & Operations Responsibilities
- Verify patient insurance benefits, copays, deductibles, and prior authorizations prior to psychiatric and psychotherapy appointments.
- Submit clean electronic claims (837P), reconcile ERAs/EOBs (835), and proactively follow up on unpaid, rejected, or denied behavioral health claims.
- Manage ongoing provider credentialing, re-credentialing, and CAQH maintenance for our Colorado PMHNPs and licensed therapists.
- Respond promptly and empathetically to patient billing questions, payment plans, and coverage inquiries.
- Partner with practice leadership to track revenue cycle KPIs and keep administrative workflows smooth for both clinicians and patients.
Required Colorado Qualifications
- Behavioral Health Billing Experience: Minimum 2+ years of hands-on experience in outpatient mental health / psychiatry medical billing, coding (CPT E/M & psychotherapy codes), and revenue cycle management.
- Colorado Payer Expertise: Demonstrated familiarity with Colorado Medicaid (Health First Colorado / RAEs) and major commercial insurers (Cigna, Aetna, Anthem BCBS, United Healthcare).
- Colorado Hybrid Residency: Based in Colorado with a secure, HIPAA-compliant home office setup and availability for hybrid operations coordination.
- Credentialing & EHR Proficiency: Experience managing CAQH profiles, provider payer enrollments, ERA/EOB posting, and modern behavioral health EHR platforms.
- Patient-Centered Communication: Clear, empathetic communication skills when explaining copays, deductibles, and out-of-pocket estimates to patients.
What We Offer Our Operations Partners
- Competitive 1099 Contract Compensation: Reliable contract rates aligned with your behavioral health revenue cycle and credentialing expertise.
- Hybrid Colorado Flexibility: Work primarily remotely from your Colorado home office with collaborative support from our Colorado Springs leadership team.
- Modern Cloud Workflows: Streamlined EHR, clearinghouse, and verification tools designed specifically for outpatient telepsychiatry and psychotherapy.
- Direct Mission Impact: Ensure patients across Colorado can access affordable, insurance-covered mental health care without billing confusion.
Apply for This Position
Complete the form below and attach your current resume. All applications are reviewed confidentially by our Colorado practice operations leadership team.