Privacy Policy
Mental Health Minds Privacy Policy
Updated: June 2024
At Mental Health Minds (“MHM”, “we”, “us”, or “our”), we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth services, website, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes information that can identify you, such as your name, email address, phone number, date of birth, mailing address, insurance information, and other details you provide when you register for our services or communicate with us.
- Health Information: This includes information about your health history, diagnoses, treatment plans, medications, and any other health-related information you share with us during therapy sessions or in communication with our staff. This information is considered Protected Health Information (PHI) and is subject to additional privacy protections under HIPAA.
- Usage Data: We automatically collect information about your interactions with our website and services, such as your IP address, browser type, device information, pages visited, and the dates and times of your visits.
- Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing behavior and preferences.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and improve our services: This includes scheduling appointments, conducting therapy sessions, coordinating care, and personalizing your experience.
- To communicate with you: We may use your information to send you appointment reminders, updates, newsletters, and other communications related to our services.
- To process payments: We may use your information to process payments for our services.
- To comply with legal obligations: We may use and disclose your information as required by law, such as to comply with a court order or subpoena.
- For research and analytics: We may use de-identified or aggregated information for research and analytics purposes to improve our services and understand how our services are used.
3. How We Share Your Information
We may share your information with the following parties:
- Healthcare providers: We may share your health information with other healthcare providers involved in your care, such as your primary care physician or other specialists.
- Business associates: We may share your information with third-party service providers who perform functions on our behalf, such as billing, payment processing, and data storage. These business associates are contractually obligated to protect your information.
- Legal authorities: We may disclose your information to comply with legal obligations, such as responding to a court order or subpoena.
- With your consent: We may share your information with other parties with your consent.
4. Your Privacy Rights
You have the following rights regarding your personal information:
- Right to access: You can request access to the personal information we hold about you.
- Right to rectification: You can request that we correct any inaccuracies in your personal information.
- Right to erasure: You can request that we erase your personal information in certain circumstances.
- Right to restrict processing: You can request that we restrict the processing of your personal information in certain circumstances.
- Right to data portability: You can request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
- Right to object: You can object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.
5. Security
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: admin@mentalhealthminds.com
Phone: 17194050405
Mailing Address:
